Improving Access to Healthcare for Migrants
- A Digital Learning Toolkit -
TS4SE works for change that will improve the lives of refugee and migrants in the United Kingdom.
Our free online training toolkit provides information and practical tips for effective engagement with patients from migrant, refugee and minority communities.
Designed for frontline staff, the toolkit can be easily used by individuals on their own or by teams within a group setting.
The flexible format allows you to choose the modules appropriate for your specific needs and time available.
Understanding Asylum & Migration
“It is impossible to understand the health of any individual or group of people without some understanding of the wider context of their life.” (Maffia and Conway 2009)
Refugees and people seeking asylum
The Asylum Process in the UK
Migration into the UK
Myths about migration
Working across Cultures
Cultural competence allows the health worker to develop a framework of practice that can meet these challenges, increasing the confidence and ability of individual staff, teams and services to work with local, but globalised communities.
Culture – yours or mine?
Building cultural knowledge
Understanding cultural competence
Reducing Barriers to Access
This training module aims to support healthcare providers to equip themselves with the information and tools to approach working with diverse groups in a range of ways that build trust, reduce barriers and ensure more accessible healthcare.
What's an accessible service?
Real lives: origins and impacts of barriers
First impressions count
A range of communication approaches for working with people not confident in English, including access to professional interpreting and translation services as well as using plain English and appropriate resources.
Communicating through interpreters
Communicating without interpreters
All modules contain real-life examples and situations with people and services. 20 videos, 10 sound files, playful quizzes and numerous images make the content engaging and relevant. Names and places have been changed to protect the anonymity of people involved.